Technical Support should never be necessary

Ah end-users. The only thing really wrong with the world of software support. PEBCAKs, the lot of them.

http://thedailywtf.com/Articles/Support-Should-Never-Be-Necessary.aspx

I've received quite a few mails nearly as bad as these, but I'm sure it would breach the patient / madhouse software doctor confidentiality rule.

pchelptech
"There are two ways to write error-free programs; only the third one works"